Privacy Policy

For Users

Thank you for using Glowsel. We are committed to protecting your privacy and ensuring transparency about how your data is handled when using our Platform.

1. Information We Collect

When you use the App, we may collect the following types of information:

• Personal Information: Name, email, phone number, and profile details you provide when signing up.
• Booking Data: Services booked, dates, times, and providers.
• Device & Usage Data: Device type, operating system, unique device identifiers, crash logs, and usage data (e.g. how you interact with the App).
• Location Data: If enabled, we use GPS to suggest nearby providers or services.

2. How We Use Your Information

We use your data to:

• Enable you to browse and book services through the App.
• Communicate updates, confirmations, and reminders.
• Personalize your experience based on location and preferences.
• Monitor performance and improve functionality.
• Prevent fraud, ensure security, and comply with legal obligations.

3. Sharing Your Information

We may share your data:

• With service providers (e.g., beauty salons, wellness studios) to process bookings.
• With analytics and support tools to improve the App.
• If required by law or for protection against fraud or illegal activities.

4. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and update your data through the App.
• Delete your account and associated information through the App.
• Withdraw consent for location through the phone settings.

5. Data Security

We take security seriously. Data is encrypted during transmission, and we follow industry best practices to safeguard your information.

6. Third-Party Links

Our App may link to third-party websites or services we do not control. We are not responsible for their privacy practices.

7. Updates to This Policy

We may update this Privacy Policy from time to time. You will be notified via the App or email. Continued use of the App after changes means you agree to the revised policy.

For Businesses

Thank you for partnering with Glowsel. We are committed to protecting your privacy and ensuring transparency about how your data is handled when using our Platform as a service provider.

1. Information We Collect

When you register and operate as a service provider on the App, we may collect:

• Business Information: Business name, description, address, contact details, services offered, pricing, working hours, team members and images.
• Account Information: Email, phone number, login credentials.
• Device & Usage Data: Device type, system logs, interaction data with the App/dashboard.

2. How We Use Your Information

We use your data to:

• Set up and manage your business account.
• Display your services to users for bookings.
• Communicate updates, booking notifications, and platform-related announcements.
• Monitor performance and improve platform functionality.

3. Sharing Your Information

We may share your data:

• With users, to display your service listings and contact info.
• With law enforcement or authorities if required by law or for fraud prevention.

4. Private Information

Following information is private and can be accessed only by the business account:

• Calendar appointments
• Client list 
• Clients’ appointment history

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and update your information through your dashboard.
• Request deletion of your account and associated data.

6. Data Security

We implement security measures to protect your data during transmission and storage. Only authorized personnel have access to sensitive business data.

6. Third-Party Links

Our platform may contain links to third-party services. We are not responsible for their data practices.

7. Updates to This Policy

We may update this Privacy Policy from time to time. You will be notified via the App or email. Continued use of the App after changes implies acceptance.